• View website or exploit blocked report in Malwarebytes for Windows

    When Malwarebytes for Windows blocks a website or exploit on your computer, the event is logged and a report created.     To quickly see if Malwarebytes blocked a website or exploit, click on the notif...
    mnaggar
    last modified by jyamada
  • Support for older versions of Windows operating systems

    Malwarebytes is committed to continue support for Windows XP, for as long as Microsoft allows us to.  In fact, we're one of the few providers still willing to do so.  This stand means that we'll continue off...
    jyamada
    last modified by orubio
  • Activate Malwarebytes for Windows Premium

    Windows Activation Mac Activation Android Activation   To activate Malwarebytes for Windows Premium, have your Premium license key ready and follow the instructions below.  Activating Malwarebytes fo...
    dshull
    last modified by jyamada
  • Install Malwarebytes for Windows

    Windows Installation Mac Installation Android Installation   To start using Malwarebytes on your Windows computer, download and install the latest version of Malwarebytes for Windows.  Instructio...
    dshull
    last modified by jyamada
  • System Integrity Protection with Anti-Malware for Mac

    Mac OS X 10.11, aka El Capitan, includes a feature called System Integrity Protection (SIP), which prevents modifications from being made to some key locations in the system. This is very powerful protection against m...
    dshull
    last modified by jyamada
  • Deactivate Malwarebytes for Android as a device administrator

    Device administrator is an Android feature that grants Malwarebytes for Android privileges at the operating system level.  We only recommend deactivating Malwarebytes for Android as a device administrat...
    parche
    last modified by jyamada
  • Malwarebytes for Android User Guide v3.3

    Malwarebytes for Android is our first Android application to include both free and Premium features.  Our Android application replaces its predecessor, Malwarebytes Anti-Malware Mobile, and includes scanning, upd...
    parche
    last modified by jyamada
  • Malwarebytes for Windows User Guide v3.4

    Take a look at the Malwarebytes for Windows User Guide to become familiar with the features, settings, and benefits of Malwarebytes for Windows.  The guide also has information regarding Malwarebytes for Win...
    jyamada
    last modified by jyamada
  • Change my email address in My Account

    The My Account portal uses your email to track all of the information connected with your subscription. If you have changed your email address, you will need to update that information in My Account.    Log...
    dshull
    last modified by jyamada
  • Deactivate my Malwarebytes Premium license key

    We recommend deactivating your license key if: you are transferring your license key to a new device. you need to repair, replace, or sell your device. your device has been lost or stolen. ...
    dshull
    last modified by jyamada
  • Edit the My Account payment method

    If you purchased or renewed a subscription directly through Malwarebytes, you can log in to My Account to update your payment method.     Log in to My Account. Click Payment tab. ...
    dshull
    last modified by jyamada
  • Manage subscriptions in My Account

    To view and manage your Malwarebytes subscriptions:    Log in to My Account, then click the Subscriptions tab.   Download button: clicking this button downloads setup files for the Malwarebytes produ...
    dshull
    last modified by jyamada
  • View my past purchases/order history

    Log in to My Account. Click on Orders tab. Here you can view your past orders.  Clicking on any of the headings with up/down arrows allows you to sort the rows by ascending or descending order. ...
    dshull
    last modified by jyamada
  • Forgot my Malwarebytes My Account password

    If you have forgotten your password to My Account, you can request a password reset.   Go to my.malwarebytes.com. Click on the Forgot password link. Enter your email address an click Submit. Chec...
    dshull
    last modified by jyamada
  • Opt in or out of receiving Malwarebytes emails

    Malwarebytes sends out emails on product updates and announcements, newsletters, promotions, account messages, and upcoming events.  You can opt in or out of receiving these emails, by updating your My Account se...
    dshull
    last modified by jyamada
  • Malwarebytes for Windows detected a Potentially Unwanted Modification

    Malwarebytes for Windows detects Potentially Unwanted Modifications (PUMs) to help prevent software from making unauthorized changes to the Windows settings on your computer.  PUMs are not always harmful, but the...
    parche
    last modified by orubio
  • Malwarebytes consumer products refund policy

    Malwarebytes offers a 60-day money-back guarantee for new subscriptions of its consumer (i.e. Malwarebytes for Home) Windows, Mac, and bundle premium products that have been purchased directly from Malwarebytes. If yo...
    jyamada
    last modified by orubio
  • Submit a malicious file or website to Malwarebytes

    If you suspect a file or website is malicious, submit a sample of the file or website to the Malwarebytes Forums Research Center.  Submitting a sample helps us improve the way our Malwarebytes software detec...
    dshull
    last modified by jyamada
  • Scanning for malware on iOS devices

    Due to security restrictions on iOS, it is not possible for any app to scan the system or other apps for malware. Apps are not allowed those kinds of permissions, and for that reason, antivirus software on iOS is not ...
    jyamada
    last modified by jyamada
  • Sharing purchases via Apple's Family Sharing.

    Your Malwarebytes for iOS Premium subscription cannot be shared via Apple's Family Sharing.  Apple does not allow in-app purchases, including subscriptions, to be shared via Family Sharing.   For more infor...
    jyamada
    last modified by orubio