• Malwarebytes Cleanup Utility FAQs

    What is the Malwarebytes Cleanup Utility? The Malwarebytes Cleanup Utility, also referred to as the Clean Uninstall Tool or MB-Clean, is tool for uninstalling Malwarebytes software from your Windows computer...
    asmith
    last modified by jyamada
  • Malwarebytes for Android User Guide v3.2

    Malwarebytes for Android is our first Android application to include both free and Premium features.  Our Android application replaces its predecessor, Malwarebytes Anti-Malware Mobile, and includes scanning, upd...
    parche
    last modified by asmith
  • Can I use Malwarebytes Techbench at home?

    Malwarebytes Techbench is intended for computer repair shops who provide technical support services and malware removal assistance.  To protect your home computers, we recommend Malwarebytes for Windows or Malwar...
    asmith
    last modified by jyamada
  • Is Malwarebytes Techbench USB (Legacy) for home users?

    Malwarebytes Techbench USB (Legacy) is now End of Life (EOL).  To read our End of Life announcement and frequently asked questions, refer to our announcement,  Malwarebytes Techbench USB ...
    dshull
    last modified by jyamada
  • Malwarebytes Cleanup Utility download and instructions

    The Malwarebytes Cleanup Utility removes Malwarebytes files, settings, and license information from your Windows computer.  You can use the Malwarebytes Cleanup Utility to uninstall your Malwarebytes software or ...
    dshull
    last modified by jyamada
  • How-To: Scan an external drive

    Not everyone stores their files on the local drives. A lot of us use external or portable drives to store sensitive data. We can scan them when they are plugged into our machines using two different methods. This arti...
    gpoller
    last modified by dcollins
  • ANNOUNCEMENT: Maintenance Window

    We want to make you aware that on Tuesday, February 13, 2018, starting at 1am Pacific / 9am GMT, there will be a scheduled maintenance window.  We will be using this time to make improvements to the Malwarebytes ...
    jyamada
    last modified by jyamada
  • Leftover Malwarebytes file in StagedExtensions folder

    On macOS 10.13 High Sierra, you may notice a file located at the following file path:   /Library/StagedExtensions/com.malwarebytes.mbam.rtprotection.kext   The file above is not removed from your macOS aft...
    asmith
    last modified by jyamada
  • Activate Malwarebytes for Windows Premium

    To use features such as Real-Time Protection, must activate Malwarebytes for Windows Premium.  Have your premium license key ready and follow the instructions in this article to activate Malwarebytes for Win...
    dshull
    last modified by jyamada
  • Install Malwarebytes for Mac

    To use Malwarebytes for Mac on your macOS or OS X computer, download and install the latest version of Malwarebytes for Mac.  You can use this article to guide you through the Malwarebytes for Mac installation pr...
    fgil
    last modified by jyamada
  • Uninstall Malwarebytes for Mac

    Uninstalling Malwarebytes for Mac removes the application from your computer.  The steps to uninstall Malwarebytes for Mac varies depending on which version you have installed.     Find your Malwarebyte...
    parche
    last modified by jyamada
  • Cancel or refund my Malwarebytes Premium subscription

    Malwarebytes uses two vendors to process payments: cleverbridge and Avangate.  If you wish to cancel your Malwarebytes Premium subscription, stop automatic renewal, or request a refund, contact the vendor th...
    parche
    last modified by jyamada
  • Home Products Release History

    To see a list of all Malwarebytes Home products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of Malwarebytes for Windows Upgrade ...
    asmith
    last modified by asmith
  • Change the license key in Malwarebytes for Windows

    If you purchased a new Malwarebytes subscription, you can change the license key you are using in Malwarebytes for Windows.  Changing your license key allows you to continue protecting your computer without deact...
    parche
    last modified by asmith
  • Upgrade to the latest version of Malwarebytes for Mac

    Malwarebytes recommends you upgrade to the latest version of our products.  Upgrading Malwarebytes for Mac requires you to follow the same set of instructions shown in the article Install Malwarebytes f...
    dshull
    last modified by jyamada
  • Is Malwarebytes available for iOS?

    Malwarebytes does not offer an application for iOS.  We do have Malwarebytes for Mac available for free and Premium subscribers.  To see which operating systems Malwarebytes for Mac supports, refer to t...
    parche
    last modified by jyamada
  • Web Protection, Web Blocking and RAM usage: How to Recover - Home users

    Please click on the below link for updated instructions on how to resolve your issue based on the product you are running:  Web Blocking / RAM Usage: How to Recover - HOME USERS - Malwarebytes News - Malwarebyte...
    jyamada
    last modified by kgoodwin
  • Top Malwarebytes For Home KB articles

    Web Protection, Web Blocking and RAM usage: How to Recover - Home users    Does Malwarebytes offer phone support?line   Install Malwarebytes for Windows   How-To: Activate your license in Malwareby...
    jyamada
    last modified by jyamada
  • Remove cookies from Mac

    A cookie is a piece of data left on your browser after you visit a website.  Websites can scan your cookies to see information about your previous visit.  Many cookies are legitimate and requi...
    parche
    last modified by asmith
  • Norton SONAR protection turns off Exploit Protection

    We've determined SONAR protection, a feature found in Norton home products, conflicts with Malwarebytes for Windows' Exploit Protection module.  If both features are enabled on the same computer, SONAR prote...
    asmith
    last modified by asmith