• Change my email address in My Account

    The My Account portal uses your email to track all of the information connected with your subscription. If you have changed your email address, you will need to update that information in My Account.    Log...
    dshull
    last modified by jyamada
  • Deactivate my Malwarebytes Premium license key

    We recommend deactivating your license key if: you are transferring your license key to a new device. you need to repair, replace, or sell your device. your device has been lost or stolen. ...
    dshull
    last modified by jyamada
  • Edit the My Account payment method

    If you purchased or renewed a subscription directly through Malwarebytes, you can log in to My Account to update your payment method.     Log in to My Account. Click Payment tab. ...
    dshull
    last modified by jyamada
  • Manage subscriptions in My Account

    To view and manage your Malwarebytes subscriptions:    Log in to My Account, then click the Subscriptions tab.   Download button: clicking this button downloads setup files for the Malwarebytes produ...
    dshull
    last modified by jyamada
  • View my past purchases/order history

    Log in to My Account. Click on Orders tab. Here you can view your past orders.  Clicking on any of the headings with up/down arrows allows you to sort the rows by ascending or descending order. ...
    dshull
    last modified by jyamada
  • Forgot my Malwarebytes My Account password

    If you have forgotten your password to My Account, you can request a password reset.   Go to my.malwarebytes.com. Click on the Forgot password link. Enter your email address an click Submit. Chec...
    dshull
    last modified by jyamada
  • Opt in or out of receiving Malwarebytes emails

    Malwarebytes sends out emails on product updates and announcements, newsletters, promotions, account messages, and upcoming events.  You can opt in or out of receiving these emails, by updating your My Account se...
    dshull
    last modified by jyamada
  • Find my Premium license key

    To find your license key, log in to My Account or locate the confirmation email you received when you purchased your subscription.  If you did not purchase your license from the Malwarebytes store, requ...
    dshull
    last modified by jyamada
  • Create and set up your My Account profile

    If you purchased a subscription from the Malwarebytes store, we recommend you set up your My Account profile so you can view and manage licenses registered to your email address.  To create yo...
    dshull
    last modified by jyamada
  • Request billing support for my Malwarebytes subscription

    Malwarebytes uses two billing vendors, cleverbridge and 2checkout, to process payments.  Cleverbridge or 2checkout can help you: update your billing address stop automatic renewals cancel y...
    parche
    last modified by orubio
  • How to Deactivate Licenses with My Account

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    jyamada
    created by jyamada