• How to setup your Malwarebytes My Account

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    jyamada
    created by jyamada
  • Malwarebytes Unauthorized Seller Disclaimer

    Malwarebytes’ mission is to provide our customers with the best disinfection and protection solutions to combat the world’s most harmful internet threats. Our customers can obtain our products directly fro...
    parche
    last modified by jgolomb
  • Deactivate Malwarebytes Premium license key

    We recommend deactivating your license key if: you are transferring your license key to a new device. you need to repair, replace, or sell your device. your device has been lost or stolen. ...
    dshull
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  • Activate license key in My Account and home products

    My Account allows you to deactivate license keys from your Windows, Mac, or Android devices. This is useful if your old device is lost, broken, or stolen and you wish to transfer your subscription to a new d...
    jgolomb
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  • Manage subscriptions in My Account

    Malwarebytes subscribers can sign up and log into My Account in order to manage purchased subscriptions, see available devices, deactivate licenses, and find out which devices Malwarebytes is already installed on. ...
    dshull
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  • Update payment information for automatic renewal

    Keeping your payment information up to date is the best way to ensure that your Premium Features continue year after year. There are a few ways to update your information.   Renewal Reminder Emails - These ...
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  • Number of devices Premium subscription license protects

    When you purchase a license from the Malwarebytes store, you can choose to purchase a license to protect multiple devices.    To see how many devices your license protects, refer to your Malwarebytes confi...
    dshull
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  • Malwarebytes subscription shows expired notification after renewal

    If you receive a notification that your license is expired after paying for renewal, the error is likely because Malwarebytes has not synced the license status with our servers yet. Click the My Account tab ...
    dshull
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  • Support for Malwarebytes subscriptions and payment

    Malwarebytes uses two billing vendors, cleverbridge and 2checkout, to process payments. Cleverbridge or 2checkout can help you with the following: refund requests automatic renewals billing address u...
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  • Register license key purchased outside the Malwarebytes store

    If you purchased a license key from a physical store or retailer besides the Malwarebytes store, set up your My Account profile so you can register your license key to your email address. Registeri...
    jgolomb
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  • Find my premium license key

    To find your license key, log in to My Account or locate the confirmation email you received when you purchased your subscription.  If you did not purchase your license from the Malwarebytes store, requ...
    dshull
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  • One license key for Windows, Android, and macOS devices

    If you purchased a Malwarebytes license key for only a Windows or Mac device in the past, you can now use your number of available devices to activate Malwarebytes on Windows, Android, and macOS devices.  &#...
    jgolomb
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  • Change my email address in My Account

    The My Account portal uses your email to track all of the information connected with your subscription. If you have changed your email address, you will need to update that information in My Account.    Log...
    dshull
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  • Edit the My Account payment method

    If you purchased or renewed a subscription directly through Malwarebytes, you can log in to My Account to update your payment method.     Log in to My Account. Click Payment tab. ...
    dshull
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  • View my past purchases/order history

    Log in to My Account. Click on Orders tab. Here you can view your past orders.  Clicking on any of the headings with up/down arrows allows you to sort the rows by ascending or descending order. ...
    dshull
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  • Forgot my Malwarebytes My Account password

    If you have forgotten your password to My Account, you can request a password reset.   Go to my.malwarebytes.com. Click on the Forgot password link. Enter your email address an click Submit. Chec...
    dshull
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  • Opt in or out of receiving Malwarebytes emails

    Malwarebytes sends out emails on product updates and announcements, newsletters, promotions, account messages, and upcoming events.  You can opt in or out of receiving these emails, by updating your My Account se...
    dshull
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  • Create and set up your My Account profile

    If you purchased a subscription from the Malwarebytes store, we recommend you set up your My Account profile so you can view and manage licenses registered to your email address.  To create yo...
    dshull
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  • How to Deactivate Licenses with My Account

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    jyamada
    created by jyamada
  • Malwarebytes phone support for home customers

    Malwarebytes does not offer phone support for home customers or outsource support to other companies.  To request assistance, ask questions, or provide feedback regarding a Malwarebytes home product, submit ...
    dshull
    last modified by jyamada