• Find my Premium license key

    To find your license key, log in to My Account or refer to your confirmation email.    First time logging in to My Account?  See the article Set up My Account to create your login.  ...
    dshull
    last modified by jyamada
  • View subscriptions in My Account

    In your My Account profile, click the Subscriptions tab to view a summary of your Malwarebytes purchases.  The Subscriptions tab displays your license keys and allows you to download the products purcha...
    dshull
    last modified by jyamada
  • Set up My Account

    My Account, also referred to as your Malwarebytes account, is a tool customers can use to view and manage their Malwarebytes purchases.  The first time you purchase a Malwarebytes license, an invitation email wit...
    dshull
    last modified by asmith
  • How-to:  Change billing information in the My Account Portal.

    If you need to change your billing method or information, you can do that through the My Account portal: Log in to your account from here: My Account Click on Billing and payment on the left. Choose the payme...
    dshull
    last modified by dshull
  • How do I view my past purchases / order history?

    Log in to your account here: https://my.malwarebytes.com/ Click on Order history on the left. Here you can view your past orders.   Clicking on any of the titles with up/down arrows will allow you t...
    dshull
    last modified by dshull
  • How do I change my language preferences in my Malwarebytes account?

    You can change the language used in the My Account portal: Log in to your account here: https://my.malwarebytes.com/ Click on Preferences on the left. Locate the Language preference drop-down under the P...
    dshull
    last modified by dshull
  • How do I reset my password for my Malwarebytes account?

    If you have forgotten your password to your account: Click on the "Forgot password" link on https://my.malwarebytes.com/ Alternatively, you can click here: https://my.malwarebytes.com/en/password/new Answer your ...
    dshull
    last modified by dshull
  • How do I opt in or out of receiving certain emails?

    Malwarebytes sends out a variety of emails connected to the program and other  Log in to your account here: https://my.malwarebytes.com/ Click on Preferences on the left. Click on the "Email communications" ...
    dshull
    last modified by jyamada
  • How do I change my email address in my Malwarebytes account?

    The My Account portal uses your email to track all of the information connected with your subscription. If you have changed your email address, you will need to update that information in My Account. To do so: Log in...
    dshull
    last modified by jyamada
  • How do I change my security questions in my Malwarebytes account?

    If you need to change your security questions in My Account, please do the following: Log in to your account here: https://my.malwarebytes.com/ Click on Preferences on the left You should see the Security question...
    dshull
    last modified by jyamada