• Adjust notification settings in Malwarebytes for Windows

    Malwarebytes for Windows displays pop-up notifications to keep you informed of scans, upgrades, Real-Time Protection events, and threats on your computer.  To adjust your notification settings in Malwarebyte...
    dshull
    last modified by jyamada
  • Setup has detected that Setup is currently running issue

    When attempting to install or upgrade Malwarebytes for Windows, you may encounter the error message below:   Setup has detected that Setup is currently running. Please close all instances of it now, then click O...
    asmith
    last modified by jyamada
  • Malwarebytes unable to load Anti-Rootkit DDA driver on Windows 7

    If you have Malwarebytes Anti-Rootkit installed on a Windows 7 machine, you may encounter the following error:       The Malwarebytes is unable to load the Anti-Rootkit DDA Driver error asks you...
    jyamada
    last modified by jyamada
  • Malwarebytes for Windows installation fails with runtime error

    While installing Malwarebytes for Windows, you may encounter a runtime error message similar to the example below.   Runtime Error (at xx:xxx): Could not call proc.     Cause Malwarebytes for Win...
    dcollins
    last modified by jyamada
  • Quit Malwarebytes for Windows Premium services

    To stop Real-Time Protection, scans, updates, and other Malwarebytes for Windows Premium services, use the notification area to quit Malwarebytes.  Services are programs that run in the background on yo...
    parche
    last modified by jyamada
  • Constant upgrade notifications in Malwarebytes for Windows

    Malwarebytes for Windows displays an Upgrade Available notification, even after an upgrade has already taken place.  Restarting or upgrading Malwarebytes for Windows does not prevent the Upgrade Available no...
    asmith
    last modified by jyamada
  • Turn off upgrade notifications in Malwarebytes for Windows

    Malwarebytes for Windows displays an Upgrade Available notification when a new version of the software is ready to be installed.  To turn off full version update notifications in Malwarebytes for Windows, go...
    dcollins
    last modified by jyamada
  • Deactivate the Malwarebytes for Windows Premium Trial

    To deactivate the 14-day Premium Trial of Malwarebytes for Windows, open the application, then go to the Settings > Account Details tab.  Deactivating the Premium Trial downgrades Malwarebytes f...
    dshull
    last modified by jyamada
  • Uninstall Malwarebytes software from my Windows computer

    To uninstall Malwarebytes software from your Windows computer, use the Control Panel.  Control Panel is a Windows utility that includes tools to uninstall/change software on your computer...
    dshull
    last modified by jyamada
  • Received a Website Blocked notification from Malwarebytes for Windows

    If Malwarebytes for Windows displays a website blocked notification, this indicates Web Protection has blocked a potentially harmful website that may infect your computer.  If you have encountered a web...
    dshull
    last modified by jyamada
  • Malwarebytes for Windows making DNS queries for Excluded Domains

    If you are using a program to monitor your network traffic, the program may show data for a computer with Malwarebytes for Windows installed that is making multiple DNS queries for websites in their exclusions li...
    dcollins
    last modified by jyamada
  • Getting a Malwarebytes upgrade available alert

    When a Check for Updates is triggered, it connects with the Malwarebytes servers to check for the latest protection updates and product version.  If you are not running the latest Malwarebytes prod...
    mnaggar
    last modified by jyamada
  • Malwarebytes for Windows User Guide v3.4

    Take a look at the Malwarebytes for Windows User Guide to become familiar with the features, settings, and benefits of Malwarebytes for Windows.  The guide also has information regarding Malwarebytes for Win...
    jyamada
    last modified by jyamada
  • Submit a malicious file or website to Malwarebytes

    If you suspect a file or website is malicious, submit a sample of the file or website to the Malwarebytes Forums Research Center.  Submitting a sample helps us improve the way our Malwarebytes software detec...
    dshull
    last modified by jyamada
  • Can Malwarebytes resolve issues with my browser or Internet connectivity?

    Malwarebytes does not fix issues you may be experiencing with your web browser or Internet connectivity.  If you're experiencing issues with your browser or Internet connection, you may need to restore your brows...
    dshull
    last modified by jyamada
  • Windows computer is slow or freezes when turned on

    When your computer starts up, Windows uses a significant amount of the computer's resources, which may cause the computer to exhibit slowness, freezing, or similar symptoms.  Having Real-Time Protection turn...
    dshull
    last modified by jyamada
  • Set up automatic scans with Malwarebytes for Windows Premium

    As soon as you activate your Premium license, Malwarebytes for Windows creates a schedule to scan your computer once a day at around 3:00am, using your computer's time zone.    Set up an automatic ...
    parche
    last modified by jyamada
  • Start a scan with Malwarebytes

    Scanning your computer helps detect and remove malware and other potentially unwanted items.  If you have Malwarebytes for Windows or Malwarebytes for Mac, we recommend scanning your computer at least once a...
    dshull
    last modified by jyamada
  • Verify Malwarebytes for Windows can block malicious websites

    If you have accessed a website you feel Malwarebytes for Windows Premium should have identified as "malicious", verify Web Protection is working.  When Web Protection is turned on and working, Malwarebytes f...
    asmith
    last modified by jyamada
  • Malwarebytes has not detected or blocked malware

    Do you suspect your Malwarebytes software isn't detecting malware?  If you have already  Checked the Real-Time Protection status and Verified Web Protection is working, you could have a hacked...
    dshull
    last modified by jyamada