• Does Malwarebytes Premium replace Anti-Virus software?

    Malwarebytes has incorporated all our protection technology in to one program and is strong enough to protect your computer on its own. We have enhanced our detection technologies to make our software more effective i...
    parche
    last modified by asmith
  • How-To: Set up a scheduled scan in Malwarebytes for Windows Premium.

    Once you activate your license in Malwarebytes for Windows, an automated scan will be set up for you. A scan can only be done while the machine is on. Your computer cannot be in sleep, hibernate, or off for a scan to ...
    parche
    last modified by parche
  • How-To: Deactivate or transfer the license in Malwarebytes for Windows

    You may eventually find you need to repair or upgrade your computer. Before you can take any action, you must deactivate your license first.   Deactivating is the process of removin...
    dshull
    last modified by parche
  • Malwarebytes 3 Billing and Licensing FAQs

    We released Malwarebytes 3 at the end of 2016. With the increase in features, there is a little confusion about licenses to use and what happens to the pricing.Those questions can be answered in the Frequently Asked Q...
    dshull
    last modified by parche
  • How-To: Cancel automatic renewal for Malwarebytes 3 Premium?

    In the event that you decide to cancel automatic renewal for your Malwarebytes 3 Premium subscription (either to completely cancel the subscription or to switch to manual renewal), you can either: Contact Malwarebyte...
    parche
    last modified by parche
  • System requirements for Malwarebytes 3

    Malwarebytes 3 is a combination of our Malwarebytes Anti-Malware, Anti-Exploit, and Anti-Ransomware technology. When combining these technologies, the system requirements needed to run Malwarebytes will have chan...
    dshull
    last modified by asmith
  • How-To: Set up F-Secure Internet Security and Malwarebytes 3

    There are a few issues with Malwarebytes 3 that stems from a conflict with a product named F-Secure. F-Secure is another security program that offers internet security using similar techniques. Having multiple securit...
    dshull
    last modified by parche
  • How-To: Run MB-Check

    MB_Check is a diagnostic tool developed to take a look at the install state of Malwarebytes 3. It collects information relevant to Malwarebytes 3 to aid our Support Agents in discovering what is going on with the soft...
    dshull
    last modified by fgil
  • Malwarebytes CU139/141 Compatibility Issue with Symantec Endpoint Protection

    Users running both Symantec Endpoint Protection and Malwarebytes 3 with CU139 or CU141 will see issues with real-time protection modules not starting, not being able to change Malwarebytes configuration...
    dcollins
    last modified by dcollins
  • Scheduler date is set to 1901

    You may experience conflicts with your automated tasks. The date may be set to 1901 causing the scan to default and not run. This occurs when the date and time are not set correctly. This guide will show you how to se...
    gpoller
    last modified by parche
  • Default scan not running

    Since activation of your license, you may notice that the default scan isn't running. This may be due to the time that the default automatic scan is set to. If the time is during a period when the computer is in hiber...
    gpoller
    last modified by parche
  • How-To: Scan an external or network drive

    Not everyone stores their files on the local drives. A lot of us use external or portable drives to store sensitive data. We can scan them when they are plugged into our machines using two different methods. This arti...
    gpoller
    last modified by parche
  • Are Malwarebytes products compatible with Windows operating systems that have Device Guard and Credential Guard Enabled?

    Products Affected Malwarebytes 3 Malwarebytes Anti-Exploit Malwarebytes Anti-Ransomware   Systems Affected Windows Server 2016, Windows 10 Anniversary Update and up with Device Guard, Credential Guard enab...
    drossler
    last modified by parche
  • How-To: Quit Malwarebytes 3 from the tray.

    The Tray is a portion of Windows that is near the clock. It keeps programs that are working on the background in an accessible place without displaying the icon on the task bar. Malwarebytes 3 Premium has 4 Protection...
    parche
    last modified by parche
  • What are the Different Scan options in Malwarebytes 3?

    Malwarebytes 3 is a whole new program that incorporates both out home consumer offerings, Malwarebytes Anti-Exploit and Malwarebytes Anti-Malware. It has the abilities to do remediation and also gives Exploit protecti...
    parche
    last modified by parche
  • How-To: Collect a blocked report in Malwarebytes 3

    A block report, is a list of the blocked Websites, Malware, or Ransomware on the computer. You can review when the block happened, or what it blocked. Sometimes you may need to submit the report to a Support agen...
    jyamada
    last modified by parche
  • Enable verbose logging in Malwarebytes 3

    For some issues, a Technical Support Specialist may require additional information that is not contained in the mb-check-results zip file created by running the MB_check tool. In some cases very more data is required ...
    jyamada
    last modified by parche
  • How-To: Uninstall Malwarebytes 3 using the Windows Control Panel

    The uninstall procedure of Malwarebytes 3 is very easy. You don't need any special tools and it can be removed using the Windows Control Panel. This is the best way to remove Malwarebytes 3 when you do not want to use...
    jyamada
    last modified by parche
  • How does the change to Malwarebytes 3 affect my Malwarebytes Anti-Malware Premium subscription?

    We released a new version of our software in December and it is a combination of our two core technologies with the inclusion of our newest technology, Anti-Ransomware. With the new protection features we have changed...
    parche
    last modified by parche
  • How-To: Manually scan with Malwarebytes 3

    When you activate your license, an automatic scan will be set up for you. This scan will execute as long as the computer is on and in an active state. However, if you want to perform an additional scan, you can manual...
    dshull
    last modified by parche