• Malwarebytes Cleanup Utility download and instructions

    The Malwarebytes Cleanup Utility removes Malwarebytes files, settings, and license information from your Windows computer.  You can use the Malwarebytes Cleanup Utility to uninstall your Malwarebytes software or ...
    dshull
    last modified by jyamada
  • How-To: Scan an external drive

    Not everyone stores their files on the local drives. A lot of us use external or portable drives to store sensitive data. We can scan them when they are plugged into our machines using two different methods. This arti...
    gpoller
    last modified by dcollins
  • Activate Malwarebytes for Windows Premium

    To use features such as Real-Time Protection, must activate Malwarebytes for Windows Premium.  Have your premium license key ready and follow the instructions in this article to activate Malwarebytes for Win...
    dshull
    last modified by jyamada
  • Cancel or refund my Malwarebytes Premium subscription

    Malwarebytes uses two vendors to process payments: cleverbridge and Avangate.  If you wish to cancel your Malwarebytes Premium subscription, stop automatic renewal, or request a refund, contact the vendor th...
    parche
    last modified by jyamada
  • Home Products Release History

    To see a list of all Malwarebytes Home products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of Malwarebytes for Windows Upgrade ...
    asmith
    last modified by asmith
  • Change the license key in Malwarebytes for Windows

    If you purchased a new Malwarebytes subscription, you can change the license key you are using in Malwarebytes for Windows.  Changing your license key allows you to continue protecting your computer without deact...
    parche
    last modified by asmith
  • Web Protection, Web Blocking and RAM usage: How to Recover - Home users

    Please click on the below link for updated instructions on how to resolve your issue based on the product you are running:  Web Blocking / RAM Usage: How to Recover - HOME USERS - Malwarebytes News - Malwarebyte...
    jyamada
    last modified by kgoodwin
  • Norton SONAR protection turns off Exploit Protection

    We've determined SONAR protection, a feature found in Norton home products, conflicts with Malwarebytes for Windows' Exploit Protection module.  If both features are enabled on the same computer, SONAR prote...
    asmith
    last modified by asmith
  • Malwarebytes Cleanup Utility FAQs

    What is the Malwarebytes Cleanup Utility? The Malwarebytes Cleanup Utility, also referred to as the Malwarebytes Clean Uninstall Tool or MB-Clean, is a tool designed to remove most Malwarebytes software...
    asmith
    last modified by asmith
  • Kaspersky's rootkit scan and Malwarebytes for Windows web protection issue

    If you are running both Kaspersky and Malwarebytes for Windows on your computer, you may encounter an issue with Malwarebytes for Windows where you do not receive the IP Block notification.   Having the Rootkit ...
    jyamada
    last modified by jyamada
  • Set up F-Secure Internet Security and Malwarebytes 3

    There are a few issues with Malwarebytes 3 that stems from a conflict with a product named F-Secure.  F-Secure is another security program that offers internet security using similar techniques.  Having mult...
    dshull
    last modified by jyamada
  • Submit a malicious file or website

    Have you ever come across a suspicious file that you were unsure of?  Sure!  A lot of us have. Most of the time, we just delete them and move on with our lives.  There is an alternative to just deleting...
    dshull
    last modified by jyamada
  • Meltdown and Spectre Vulnerabilities - what you should do to protect your computer

    On January 3, 2018, the Google Project Zero team reported they had discovered three variants of a hardware bug with important ramifications.  You can read their blogpost, Reading privileged memory with a sid...
    jyamada
    last modified by asmith
  • See the number of devices my license protects

    When you purchase a license from the Malwarebytes store, you can choose to purchase a license to protect multiple devices.    To see how many devices your license protects, refer to your Malwarebytes confir...
    dshull
    last modified by asmith
  • Deactivate Malwarebytes for Windows Premium Trial

    Malwarebytes for Windows comes with a free 14-day Premium Trial.  The Premium Trial is available the first time you install Malwarebytes for Windows on your computer and expires after 14 days.  You can deact...
    dshull
    last modified by jyamada
  • Sign up for Malwarebytes Premium with eero Plus

    Malwarebytes is a partner of eero—a home WiFi system provider.  eero Plus members can sign up for a free Malwarebytes Premium subscription for 3 devices.  Malwarebytes Premium is availab...
    asmith
    last modified by asmith
  • Upgrade to the latest version of Malwarebytes for Windows

    Malwarebytes recommends you upgrade to and run the latest version of our products.  To see a complete history of product changes, updates, and fixes, go to Release History.   Upgrade...
    dshull
    last modified by jyamada
  • Deactivate Malwarebytes for Windows Premium

    Your Malwarebytes subscription allows you to activate a limited number of devices.  If you plan to format, repair, or replace a computer that has Malwarebytes for Windows Premium installed, yo...
    dshull
    last modified by jyamada
  • Automatic updates and scans do not run in Malwarebytes for Windows Premium

    By default, Malwarebytes for Windows Premium automatically performs database updates and scheduled scans.  When your computer is off, asleep, or locked, Malwarebytes for Windows Premium cannot scan your computer ...
    asmith
    last modified by asmith
  • Malwarebytes for Windows Real-Time Protection turns off

    Real-Time Protection consists of four components: Web, Exploit, Malware, and Ransomware protection.  When any of these Real-Time Protection components are turned off, Malwarebytes for Windows Premium displays a R...
    dshull
    last modified by asmith