• What are the Differences between Malwarebytes for Mac and Windows?

    Differences between Malwarebytes for Mac and Windows   Some Mac users may be concerned that the Mac version of Malwarebytes has less functionality than the Windows product. While this is true, there are some im...
    parche
    last modified by parche
  • What should I do if Malwarebytes Anti-Malware for Mac didn't solve my problem?

    If your problem has not been resolved after running Anti-Malware for Mac, please ensure you've done all of the following: Run a scan of your computer with Anti-Malware for Mac Remove all items that were found (if an...
    dshull
    last modified by asmith
  • Another anti-virus app found things Malwarebytes Anti-Malware for Mac missed

    First, it's important to understand what Malwarebytes Anti-Malware for Mac does. It only looks for installed components of malware, adware and PUPs (Potentially Unwanted Programs). This also means that it only searche...
    dshull
    last modified by jyamada
  • How can I troubleshoot my wireless router or modem with my Mac?

    Hacked wireless routers are a common cause of a number of problems, including phishing attacks, man-in-the-middle attacks and unwanted ads. Many routers can be hacked easily over the internet, and are found by botnets...
    dshull
    last modified by jyamada
  • Why does Anti-Malware for Mac scan so fast?

    Customers often ask if Malwarebytes Anti-Malware for Mac even scanned their computer, because it's over so quickly - less than a few seconds in some cases. Malwarebytes Anti-Malware for Mac is not broken, thou...
    dshull
    last modified by jyamada
  • Why do some extensions return after I remove them with Anti-Malware for Mac?

    If you are seeing an extension return after removing it with Anti-Malware for Mac, it may be because of sync settings in Chrome or Firefox.    Chrome and Firefox both include features that sync extensions b...
    dshull
    last modified by jyamada
  • I'm still seeing problems in Firefox after running Anti-Malware for Mac, what should I do?

    Some adware, especially Conduit (aka Trovi, aka SearchProtect), will modify the Firefox app and the Firefox user profile. Some of the known modifications are not trivial to reverse. For that reason, we strongly recomm...
    dshull
    last modified by jyamada
  • What is System Integrity Protection and how does it affect Anti-Malware for Mac?

    Mac OS X 10.11, aka El Capitan, includes a feature called System Integrity Protection (SIP), which prevents modifications from being made to some key locations in the system. This is very powerful protection against m...
    dshull
    last modified by jyamada
  • How can I troubleshoot my DNS settings on a Mac?

    Sometimes infections can change your system's DNS settings. A bad DNS server setting can cause a number of problems, including unwanted ads.   To check your DNS settings: Open System Preferences Click Networ...
    dshull
    last modified by jyamada