• Uninstall Malwarebytes for Mac

    To uninstall Malwarebytes for Mac, you will need to find which version of Malwarebytes for Mac you have installed, then follow the instructions for your version.        Find your Malwareb...
    parche
    last modified by jyamada
  • Leftover Malwarebytes file in StagedExtensions folder

    On macOS 10.13 High Sierra, you may notice a file located at the following file path:   /Library/StagedExtensions/com.malwarebytes.mbam.rtprotection.kext   The file above is not removed from your macOS aft...
    asmith
    last modified by jyamada
  • Install Malwarebytes for Mac

    To use Malwarebytes for Mac on your macOS or OS X computer, download and install the latest version of Malwarebytes for Mac.  You can use this article to guide you through the Malwarebytes for Mac installation pr...
    fgil
    last modified by jyamada
  • Cancel or refund my Malwarebytes Premium subscription

    Malwarebytes uses two vendors to process payments: cleverbridge and Avangate.  If you wish to cancel your Malwarebytes Premium subscription, stop automatic renewal, or request a refund, contact the vendor th...
    parche
    last modified by jyamada
  • Home Products Release History

    To see a list of all Malwarebytes Home products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of Malwarebytes for Windows Upgrade ...
    asmith
    last modified by asmith
  • Upgrade to the latest version of Malwarebytes for Mac

    Malwarebytes recommends you upgrade to the latest version of our products.  Upgrading Malwarebytes for Mac requires you to follow the same set of instructions shown in the article Install Malwarebytes f...
    dshull
    last modified by jyamada
  • Is Malwarebytes available for iOS?

    Malwarebytes does not offer an application for iOS.  We do have Malwarebytes for Mac available for free and Premium subscribers.  To see which operating systems Malwarebytes for Mac supports, refer to t...
    parche
    last modified by jyamada
  • Remove cookies from Mac

    A cookie is a piece of data left on your browser after you visit a website.  Websites can scan your cookies to see information about your previous visit.  Many cookies are legitimate and requi...
    parche
    last modified by asmith
  • Submit a malicious file or website

    Have you ever come across a suspicious file that you were unsure of?  Sure!  A lot of us have. Most of the time, we just delete them and move on with our lives.  There is an alternative to just deleting...
    dshull
    last modified by jyamada
  • Meltdown and Spectre Vulnerabilities - what you should do to protect your computer

    On January 3, 2018, the Google Project Zero team reported they had discovered three variants of a hardware bug with important ramifications.  You can read their blogpost, Reading privileged memory with a sid...
    jyamada
    last modified by asmith
  • See the number of devices my license protects

    When you purchase a license from the Malwarebytes store, you can choose to purchase a license to protect multiple devices.    To see how many devices your license protects, refer to your Malwarebytes confir...
    dshull
    last modified by asmith
  • Activate Malwarebytes for Mac Premium

    You must activate Malwarebytes for Mac Premium to shield your computer with Real-Time Protection.  A license key is required to activate Malwarebytes for Mac Premium.  If you have not purchased a P...
    fgil
    last modified by jyamada
  • Sign up for Malwarebytes Premium with eero Plus

    Malwarebytes is a partner of eero—a home WiFi system provider.  eero Plus members can sign up for a free Malwarebytes Premium subscription for 3 devices.  Malwarebytes Premium is availab...
    asmith
    last modified by asmith
  • Received a website blocked notification

    A website blocked notification appears when malicious website (web) protection detects a website, URL, or IP address that is suspicious or known to contain malware.  Web protection is a feature ava...
    dshull
    last modified by asmith
  • "Background service is offline" message in Malwarebytes for Mac

    When you open Malwarebytes for Mac, you may encounter the error message Background service is offline, as seen in the picture here.     Use the solutions suggested below to resolve the error mes...
    parche
    last modified by asmith
  • Malwarebytes for Mac User Guide v3.1.1

    Malwarebytes for Mac detects and removes malware in real time with advanced anti-malware technology. Catches dangerous threats automatically, so you’re protected without having to even think about it.
    jyamada
    last modified by asmith
  • Verify Malwarebytes for Mac hasn't been tampered

    We do not publish checksums of Malwarebytes for Mac on our website, for a couple reasons. First, checksums are a poor method of verifying the integrity of an app. If you suppose that a hacker has replaced the app on a...
    parche
    last modified by jyamada
  • How can I reset my browser's home page and search settings on Mac?

    Adware frequently makes changes to your browser's settings, particularly your home page and search engine. Anti-Malware for Mac does not attempt to change these settings, for a variety of reasons, and so you may need ...
    dshull
    last modified by jyamada
  • Malwarebytes for Mac and macOS High Sierra

    Starting with v3.0.3, Malwarebytes for Mac is compatible with macOS High Sierra 10.13.  If you are running macOS High Sierra, we recommend you update to Malwarebytes for Mac v3.0.3.  To download the latest v...
    parche
    last modified by asmith
  • How to troubleshoot problems with my browser extensions?

    If you are still having adware issues after scanning with Malwarebytes Anti-Malware for Mac, removing that adware and restarting the computer, then you may have a bad browser extension.   Try disabling...
    dshull
    last modified by orubio