• Can Malwarebytes resolve issues with my browser or Internet connectivity?

    Malwarebytes does not fix issues you may be experiencing with your web browser or Internet connectivity.  If you're experiencing issues with your browser or Internet connection, you may need to restore your brows...
    dshull
    last modified by jyamada
  • Malwarebytes for Mac installation

    Windows Installation Mac Installation Android Installation   To use Malwarebytes for Mac on your macOS or OS X computer, download and install the latest version of Malwarebytes for Mac.  You can use t...
    jyamada
    last modified by jyamada
  • Check Malwarebytes for Mac version number

    Not sure what version of Malwarebytes for Mac you currently have? This article will teach you where you can find your Malwarebytes version number on your Mac computer.   You will need to have Malwarebytes for Ma...
    jgolomb
    last modified by jgolomb
  • Schedule a scan in Malwarebytes for Mac

    To create a scheduled scan in Malwarebytes for Mac, you must have purchased a Premium subscription and activated the subscription in the application.   Open Malwarebytes for Mac. Click Settings in the right p...
    jyamada
    last modified by jgolomb
  • Unable to activate Real-Time Protection in Malwarebytes for Mac

    On macOS 10.13 (High Sierra) and later, Malwarebytes for Mac requires user approval to allow Real-Time Protection. Apple requires that you click Allow under your System Preferences in order to appr...
    jgolomb
    last modified by fgil
  • Change the license key in Malwarebytes for Mac

    If you purchased a new Malwarebytes subscription, you can change the license key you are using in Malwarebytes for Mac. Changing your license key allows you to continue protecting your computer without deactivating yo...
    jgolomb
    last modified by jgolomb
  • Activate Malwarebytes for Mac Premium

    Windows Activation Mac Activation Android Activation   Activating Malwarebytes for Mac enables Premium features such as Real-Time Protection.  To activate Malwarebytes for Mac Premium, have your Prem...
    fgil
    last modified by jyamada
  • System Integrity Protection with Anti-Malware for Mac

    Mac OS X 10.11, aka El Capitan, includes a feature called System Integrity Protection (SIP), which prevents modifications from being made to some key locations in the system. This is very powerful protection against m...
    dshull
    last modified by jyamada
  • Malwarebytes for Mac User Guide v3.3

    Malwarebytes for Mac is our latest anti-malware capable of replacing antivirus software on your OS X or macOS operating system.  For help with the features, settings, and technical requirements in Malwarebytes fo...
    jyamada
    last modified by jyamada
  • Deactivate my Malwarebytes Premium license key

    We recommend deactivating your license key if: you are transferring your license key to a new device. you need to repair, replace, or sell your device. your device has been lost or stolen. ...
    dshull
    last modified by jyamada
  • Malwarebytes consumer products refund policy

    Malwarebytes offers a 60-day money-back guarantee for new subscriptions of its consumer (i.e. Malwarebytes for Home) Windows, Mac, and bundle premium products that have been purchased directly from Malwarebytes. If yo...
    jyamada
    last modified by orubio
  • Submit a malicious file or website to Malwarebytes

    If you suspect a file or website is malicious, submit a sample of the file or website to the Malwarebytes Forums Research Center.  Submitting a sample helps us improve the way our Malwarebytes software detec...
    dshull
    last modified by jyamada
  • Request billing support for my Malwarebytes subscription

    Malwarebytes uses two billing vendors, cleverbridge and 2checkout, to process payments.  Cleverbridge or 2checkout can help you: update your billing address stop automatic renewals cancel y...
    parche
    last modified by orubio
  • Check the Real-Time Protection status

    Real-Time Protection is a Premium feature available in Malwarebytes for Windows, Malwarebytes for Mac, and Malwarebytes for Android.  Depending on your operating system, Real-Time Protection can block malware, ex...
    dshull
    last modified by jyamada
  • Turn Real-Time Protection on or off

    If you have the Premium version of Malwarebytes for Windows, Malwarebytes for Mac or Malwarebytes for Android, you can turn Real-Time Protection on or off.  You may find it helpful to turn off protection if you a...
    asmith
    last modified by jyamada
  • Unable to activate Malwarebytes Premium license key

    Some activation issues in Malwarebytes Premium are caused by minor errors, such as an incorrect or missing character.  Malwarebytes for Windows, Malwarebytes for Mac, and Malwarebytes for Android may not accept y...
    asmith
    last modified by jyamada
  • How to Activate Malwarebytes for Mac

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    jyamada
    created by jyamada
  • Upgrade to the latest version of Malwarebytes for Mac

    Windows Upgrade Mac Upgrade Android Upgrade   Malwarebytes recommends you upgrade to the latest version of our products.  Upgrading Malwarebytes for Mac requires you to follow the same set ...
    dshull
    last modified by jyamada
  • Malwarebytes home products and macOS and OS X compatibility matrix

    To see which Malwarebytes products are still supported and maintained on macOS and OS X, refer to the matrix below.  Refer to the Malwarebytes Lifecycle Policy for clear guidance on the expected li...
    parche
    last modified by asmith
  • Anti-Malware for Mac v1.2.4 freezes/crashes

    An issue with Anti-Malware for Mac v1.2.4 and earlier versions running on Mac OS X 10.8 has been reported where the app is freezing or crashing.   Anti-Malware for Mac v1.2.4 and earlier versions are considered ...
    jyamada
    last modified by jyamada