• Cancel or refund my Malwarebytes Premium subscription

    Malwarebytes uses two vendors to process payments: cleverbridge and Avangate.  If you wish to cancel your Malwarebytes Premium subscription, stop automatic renewal, or request a refund, contact the vendor th...
    parche
    last modified by jyamada
  • Home Products Release History

    To see a list of all Malwarebytes Home products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of Malwarebytes for Windows Upgrade ...
    asmith
    last modified by asmith
  • See the number of devices my license protects

    When you purchase a license from the Malwarebytes store, you can choose to purchase a license to protect multiple devices.    To see how many devices your license protects, refer to your Malwarebytes confir...
    dshull
    last modified by asmith
  • Sign up for Malwarebytes Premium with eero Plus

    Malwarebytes is a partner of eero—a home WiFi system provider.  eero Plus members can sign up for a free Malwarebytes Premium subscription for 3 devices.  Malwarebytes Premium is availab...
    asmith
    last modified by asmith
  • Install Malwarebytes for Android

    Malwarebytes for Android, formerly known as Malwarebytes Anti-Malware Mobile, is a Malwarebytes app designed for Android devices.  Malwarebytes for Android is available from the Google Play Store.  See the i...
    dshull
    last modified by jyamada
  • Activate Malwarebytes for Android Premium

    If you purchased a Premium subscription using your Google Play account, Google Play automatically activates Malwarebytes for Android Premium for you.  To activate a Premium subscription that was purchased from th...
    parche
    last modified by asmith
  • How-To: Uninstall Malwarebytes for Android using Google Play

    With Android devices, you can uninstall APPs from the Google Play store. One of the features of Malwarebytes for Android is Device Administration, this will give the APP Administrator rites to perform some of the Key ...
    parche
    last modified by jyamada
  • Start Android in Safe mode

    Safe mode is a startup method that allows you to troubleshoot issues with your Android device.  Use the instructions in this article to start your device in Safe mode.   InstructionsFor stock Android de...
    asmith
    last modified by asmith
  • Malwarebytes for Android User Guide v3.1

    Malwarebytes for Android is our latest mobile version of our software that now includes active protection. We have added premium features to the App that give more protection than the previous version of our mobile ap...
    parche
    last modified by asmith
  • Malwarebytes for Android FAQs

    Premium TrialWhat happens when my Malwarebytes for Android Premium Trial expires? You can use Malwarebytes for Android for free, but the free version only offers an on-demand anti-malware scanner. Other features, such...
    asmith
    last modified by asmith
  • Request a refund for Malwarebytes for Android Premium

    You can request a refund for Malwarebytes for Android Premium within 30-days of purchase date.  To request a refund, follow the instructions in the article  Report a problem with Malwarebytes for Androi...
    parche
    last modified by jyamada
  • Upgrade to the latest version of Malwarebytes for Android

    Malwarebytes recommends customers run the current version of our products.  If you want to manually upgrade to the latest version, follow the instructions below. To upgrade: Using your mobile device, go ...
    dshull
    last modified by jyamada
  • Enable SMS Protection in Malwarebytes for Android 3.1

    This article provides instructions on how to enable SMS protection in Malwarebytes for Android.   Tap the Menu button at the top left corner of the Dashboard screen. Tap Settings from the menu. On the Setti...
    fgil
    last modified by jyamada
  • Enable Malwarebytes for Android Premium as a Device Administrator

    Device Administrator is an Android feature that gives an app full permissions on your device.  You will need to enable Malwarebytes for Android Premium as a Device Administrator to turn on Anti-Ransomware and SMS...
    asmith
    last modified by asmith
  • Malwarebytes for Android stops when enabling Device Administrator

    If Malwarebytes for Android stops working when you try to enable Device Administrator, this is the result of a crash. Malwarebytes for Android can crash when using the Dashboard or the Settings to enable Dev...
    asmith
    last modified by jyamada
  • Report a problem with Malwarebytes for Android

    If you're experiencing an issue with Malwarebytes for Android, send an Issue Report using Malwarebytes for Android. By sending an Issue Report, a ticket will be created for you, and Malwarebytes Support...
    parche
    last modified by jyamada
  • How-To: Turn off Device Administration

    Android 2.2 introduces support for enterprise applications by offering the Android Device Administration API. The Device Administration API provides device administration features at the system level. Malwarebytes for...
    parche
    last modified by jyamada
  • How-To: Uninstall Malwarebytes for Android

    If you are in need of uninstalling the Malwarebytes App please follow these instructions in this article There are different experiences when uninstalling that are based on if the Device Administrator feature is ...
    parche
    last modified by parche
  • Malwarebytes for Android latest features

    Our latest build for Malwarebytes for Android is the first Premium Offering for the Android platform. This new version offers some new features. This article will go over the latest features of Malwarebytes for Androi...
    parche
    last modified by parche