• How do I change my license in Malwarebytes Anti-Malware?

    To change your license: Launch Malwarebytes Anti-Malware. Click on the words My Account in the top right hand corner of the program. Click on the Change License button. Copy and paste your license key into the Key...
    dshull
    last modified by jyamada
  • What are PUP detections, are they threats, and should you delete them?

    PUP stands for Potentially Unwanted Programs. These are programs our researchers have found are sometimes added to a system without the user's knowledge or approval.   In Malwarebytes Anti-Malware versions 2.0 a...
    dshull
    last modified by jyamada
  • Why do I receive a message stating that my version of Malwarebytes Anti-Malware is not compatible?

    When installing Malwarebytes Anti-Malware, you may receive the following message. This error occurs when Malwarebytes Anti-Malware Premium is attempting to install over an existing version that would cause prob...
    dshull
    last modified by jyamada
  • I keep being notified that my trial has expired; how do I stop the notifications?

    If you are receiving notifications that your trial has expired, there are two ways you can end these: Click the End Free Trial button; OR Click Activate.  Refer to KB article, How to activat...
    dshull
    last modified by jyamada
  • What should I do if Malwarebytes Anti-Malware won't open because of an infection?

    If Malwarebytes Anti-Malware will not open because of an infection, you can use Malwarebytes Chameleon to launch the program.   While some products have trouble running on infected machines, Malwarebytes Anti-Ma...
    dshull
    last modified by jyamada
  • How-to: Restrict access to certain features in Malwarebytes Anti-Malware?

    On a computer with multiple Logins, it may get difficult to effectively protect the computer. Especially when Logins that are not Admin level, make changes to the security software that is protecting the computer. Mal...
    dshull
    last modified by jyamada