• Install Malwarebytes Anti-Malware for Mac

    Malwarebytes Anti-Malware for Mac is our first malware removal application designed for OS X 10.9.    If you are running macOS 10.10 or newer, we recommend you  Install Malwarebytes for ...
    dshull
    last modified by jyamada
  • Upgrade to the latest version of Malwarebytes for Mac

    Windows Upgrade Mac Upgrade Android Upgrade   Malwarebytes recommends you upgrade to the latest version of our products.  Upgrading Malwarebytes for Mac requires you to follow the same set ...
    dshull
    last modified by jyamada
  • Malwarebytes home products and macOS and OS X compatibility matrix

    To see which Malwarebytes products are still supported and maintained on macOS and OS X, refer to the matrix below.  Refer to the Malwarebytes Lifecycle Policy for clear guidance on the expected li...
    parche
    last modified by asmith
  • Anti-Malware for Mac v1.2.4 freezes/crashes

    An issue with Anti-Malware for Mac v1.2.4 and earlier versions running on Mac OS X 10.8 has been reported where the app is freezing or crashing.   Anti-Malware for Mac v1.2.4 and earlier versions are considered ...
    jyamada
    last modified by jyamada
  • Uninstall Malwarebytes Anti-Malware for Mac

    To uninstall Malwarebytes Anti-Malware for Mac from your computer, open the application, then use the Menu bar located at the top of your screen.  For help locating and using the Menu bar, refer to Apple's a...
    dshull
    last modified by jyamada
  • Submit a malicious file or website to Malwarebytes

    If you suspect a file or website is malicious, submit a sample of the file or website to the Malwarebytes Forums Research Center.  Submitting a sample helps us improve the way our Malwarebytes software detec...
    dshull
    last modified by jyamada
  • Can Malwarebytes resolve issues with my browser or Internet connectivity?

    Malwarebytes does not fix issues you may be experiencing with your web browser or Internet connectivity.  If you're experiencing issues with your browser or Internet connection, you may need to restore your brows...
    dshull
    last modified by jyamada
  • Malwarebytes has not detected or blocked malware

    Do you suspect your Malwarebytes software isn't detecting malware?  If you have already  Checked the Real-Time Protection status and Verified Web Protection is working, you could have a hacked...
    dshull
    last modified by jyamada
  • Home Products Release History

    To see a list of all Malwarebytes Home products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of Malwarebytes for Windows Upgrade ...
    asmith
    last modified by asmith
  • Is Malwarebytes available for iOS?

    Malwarebytes does not offer an application for iOS.  We do have Malwarebytes for Mac available for free and Premium subscribers.  To see which operating systems Malwarebytes for Mac supports, refer to t...
    parche
    last modified by jyamada
  • Remove cookies from Mac

    A cookie is a piece of data left on your browser after you visit a website.  Websites can scan your cookies to see information about your previous visit.  Many cookies are legitimate and requi...
    parche
    last modified by asmith
  • See the number of devices my license protects

    When you purchase a license from the Malwarebytes store, you can choose to purchase a license to protect multiple devices.    To see how many devices your license protects, refer to your Malwarebytes confir...
    dshull
    last modified by jyamada
  • How-To: Take a System Snapshot with Anti-Malware for Mac

    While working with one of our support agents who specialize on the Malwarebytes Anti-Malware for Mac, they will often times ask for a System Snapshot to see what is going on with the software and your system. This art...
    dshull
    last modified by parche
  • Malwarebytes Anti-Malware for Mac Guide v1.2.6

    Malwarebytes Anti-Malware for Mac is an application for Mac OS X designed to remove malware and adware from your computer. It is very simple to use, and for most problems, should clean up your system in less than a mi...
    jyamada
    last modified by jyamada
  • Another anti-virus app found things Malwarebytes Anti-Malware for Mac missed

    First, it's important to understand what Malwarebytes Anti-Malware for Mac does. It only looks for installed components of malware, adware and PUPs (Potentially Unwanted Programs). This also means that it only searche...
    dshull
    last modified by jyamada
  • Why is Malwarebytes Anti-Malware Mobile not compatible with my tablet?

    We are currently aware that customers who are attempting to install Malwarebytes Anti-Malware Mobile on some tablets are receiving an error message that the app is not compatible with their device. This error message ...
    dshull
    last modified by jyamada
  • Why does Anti-Malware for Mac scan so fast?

    Customers often ask if Malwarebytes Anti-Malware for Mac even scanned their computer, because it's over so quickly - less than a few seconds in some cases. Malwarebytes Anti-Malware for Mac is not broken, thou...
    dshull
    last modified by jyamada
  • I got an error that Anti-Malware for Mac can't be opened because it wasn’t downloaded from the Mac App Store

    If you are receiving an error that Anti-Malware for Mac can't be opened because it was not downloaded from the Mac App Store (shown below), this is likely due to the security settings on your system.   To work...
    dshull
    last modified by jyamada
  • Why do some extensions return after I remove them with Anti-Malware for Mac?

    If you are seeing an extension return after removing it with Anti-Malware for Mac, it may be because of sync settings in Chrome or Firefox.    Chrome and Firefox both include features that sync extensions b...
    dshull
    last modified by jyamada
  • What is System Integrity Protection and how does it affect Anti-Malware for Mac?

    Mac OS X 10.11, aka El Capitan, includes a feature called System Integrity Protection (SIP), which prevents modifications from being made to some key locations in the system. This is very powerful protection against m...
    dshull
    last modified by jyamada