• Find my Premium license key

    If you purchased your Premium license key from Malwarebytes directly, you can use the instructions below to retrieve your license key and confirmation email.   Purchase Lookup Malwarebytes uses the paym...
    dshull
    last modified by asmith
  • How-To: Use the Malwarebytes Clean Uninstall Tool

    Malwarebytes Clean Uninstall Tool (MB-Clean)   Sometimes we run into problems with the software that are caused by corruption or leftover items associated with Malwarebytes software. This can be remedied by usin...
    dshull
    last modified by asmith
  • Are Malwarebytes products compatible with Windows operating systems that have Device Guard and Credential Guard Enabled?

    Products Affected Malwarebytes 3 Malwarebytes Anti-Exploit Malwarebytes Anti-Ransomware   Systems Affected Windows Server 2016, Windows 10 Anniversary Update and up with Device Guard, Credential Guard enab...
    drossler
    last modified by parche
  • How-To: Upgrade Malwarebytes Anti-Malware or Anti-Exploit to Malwarebytes 3?

    Users of Malwarebytes Anti-Malware version 2.2.1 and older or MBAE 1.09 and older should upgrade to Malwarebytes 3 (version [3.1.2]) as of its [5/10/2017] release date. Malwarebytes 3 Premium combines all of our mal...
    dshull
    last modified by parche
  • Do I have to train Malwarebytes Anti-Exploit on normal application usage?

    Malwarebytes Anti-Exploit is not a Host Intrusion Prevention System (HIPS), a behavioral analysis, or white-listing solution, and therefore does not require training on normal application usage. It does not require us...
    parche
    last modified by jyamada
  • How-To: Stop Malwarebytes Anti-Exploit from blocking a program.

    Malwarebytes Anti-Exploit looks for programs who are misbehaving, then blocks them from executing to ensure that your computer's security isn't compromised. If you find that a program that you trust is being blocked b...
    parche
    last modified by jyamada
  • How can I configure Malwarebytes Anti-Exploit to protect additional applications?

    To configure Malwarebytes Anti-Exploit  to protect additional applications: Launch Malwarebytes Anti-Exploit. Click the Shields tab. Click Add Shield. Enter the following information (see ...
    parche
    last modified by jyamada
  • How-to: Turn the protection in Malwarebytes Anti-Exploit on or off?

    To turn protection off: Right-click on the system tray icon and in the menu that pops up select Stop Protection OR Double-click on the system try Icon and when Malwarebytes Anti-Exploit opens you can select Stop Pro...
    parche
    last modified by jyamada
  • Why does Malwarebytes Anti-Exploit block certain websites using Internet Explorer?

    Some websites may be blocked by Malwarebytes Anti-Exploit while using Internet Explorer because these sites use are using the deprecated Microsoft VBScripting engine.   As a workaround, you can disable this dete...
    dshull
    last modified by jyamada
  • How do I collect information on a false positive?

    Since Malwarebytes Anti-Exploit (MBAE) does not use definitions there is very little when it comes to false positives. However, if you do experience a false positive these are the steps to use to collect the informati...
    parche
    last modified by jyamada
  • How-To: Uninstall Malwarebytes Anti-Exploit?

    If you need to uninstall the Home Consumer Stand Alone version of Malwarebytes Anti-Exploit, please follow these instructions.   To uninstall Malwarebytes Anti-Exploit:   Windows XP Open Control Panel. S...
    dshull
    last modified by jyamada