• Request billing support for my Malwarebytes subscription

    Malwarebytes uses two billing vendors, cleverbridge and 2checkout, to process payments.  Cleverbridge or 2checkout can help you: update your billing address stop automatic renewals cancel y...
    parche
    last modified by orubio
  • Uninstall Malwarebytes software from my Windows computer

    To uninstall Malwarebytes software from your Windows computer, use the Control Panel.  Control Panel is a Windows utility that includes tools to uninstall/change software on your computer...
    dshull
    last modified by jyamada
  • Submit a malicious file or website to Malwarebytes

    If you suspect a file or website is malicious, submit a sample of the file or website to the Malwarebytes Forums Research Center.  Submitting a sample helps us improve the way our Malwarebytes software detec...
    dshull
    last modified by jyamada
  • Malwarebytes Cleanup Utility FAQs

    What is the Malwarebytes Cleanup Utility? The Malwarebytes Cleanup Utility, also referred to as the Clean Uninstall Tool or MB-Clean, is tool for uninstalling Malwarebytes software from your Windows computer...
    asmith
    last modified by jyamada
  • Malwarebytes Cleanup Utility download and instructions

    The Malwarebytes Cleanup Utility removes Malwarebytes files, settings, and license information from your Windows computer.  You can use the Malwarebytes Cleanup Utility to uninstall your Malwarebytes software or ...
    dshull
    last modified by jyamada
  • Home Products Release History

    To see a list of all Malwarebytes Home products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of Malwarebytes for Windows Upgrade ...
    asmith
    last modified by asmith
  • Are Malwarebytes products compatible with Windows operating systems that have Device Guard and Credential Guard Enabled?

    Products Affected Malwarebytes 3 Malwarebytes Anti-Exploit Malwarebytes Anti-Ransomware   Systems Affected Windows Server 2016, Windows 10 Anniversary Update and up with Device Guard, Credential Guard enab...
    drossler
    last modified by parche
  • Do I have to train Malwarebytes Anti-Exploit on normal application usage?

    Malwarebytes Anti-Exploit is not a Host Intrusion Prevention System (HIPS), a behavioral analysis, or white-listing solution, and therefore does not require training on normal application usage. It does not require us...
    parche
    last modified by jyamada
  • How-To: Stop Malwarebytes Anti-Exploit from blocking a program.

    Malwarebytes Anti-Exploit looks for programs who are misbehaving, then blocks them from executing to ensure that your computer's security isn't compromised. If you find that a program that you trust is being blocked b...
    parche
    last modified by jyamada
  • How can I configure Malwarebytes Anti-Exploit to protect additional applications?

    To configure Malwarebytes Anti-Exploit  to protect additional applications: Launch Malwarebytes Anti-Exploit. Click the Shields tab. Click Add Shield. Enter the following information (see ...
    parche
    last modified by jyamada
  • How-to: Turn the protection in Malwarebytes Anti-Exploit on or off?

    To turn protection off: Right-click on the system tray icon and in the menu that pops up select Stop Protection OR Double-click on the system try Icon and when Malwarebytes Anti-Exploit opens you can select Stop Pro...
    parche
    last modified by jyamada
  • Why does Malwarebytes Anti-Exploit block certain websites using Internet Explorer?

    Some websites may be blocked by Malwarebytes Anti-Exploit while using Internet Explorer because these sites use are using the deprecated Microsoft VBScripting engine.   As a workaround, you can disable this dete...
    dshull
    last modified by jyamada
  • How do I collect information on a false positive?

    Since Malwarebytes Anti-Exploit (MBAE) does not use definitions there is very little when it comes to false positives. However, if you do experience a false positive these are the steps to use to collect the informati...
    parche
    last modified by jyamada