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parche
Malwarebytes uses two billing vendors, cleverbridge and 2checkout, to process payments.  Cleverbridge or 2checkout can help you: update your billing address stop automatic renewals cancel your subscription request a refund    To receive a refund for Malwarebytes Premium, you must submit a request within 30 days of purchase, as stated in…
jyamada
You can turn on the features in Malwarebytes for iOS from the Malwarebytes app or your device's Settings app.  Each section of this article explains how to turn on the following Malwarebytes for iOS features: Ad Blocking Text Message Filtering Web Protection (Premium only) Call Protection (Premium only)   If you have not purchased a Premium…
jyamada
When Malwarebytes blocks a malicious page in the Safari browser on iOS devices - iPhone, iPad and iPod Touch - you'll be taken to a nondescript block page similar to the one below.  You'll see the error: "The URL was blocked by a content blocker".     If you believe the page is legitimate and not malicious, you can override the block and view…
jyamada
Watch this video to learn how to add exclusions in Malwarebytes for Windows, for the websites, programs, and files you trust.
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jyamada
Watch this video to learn how to deactivate your license on one or more computers using My Account.
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dshull
Real-Time Protection is a Premium feature available in Malwarebytes for Windows, Malwarebytes for Mac, and Malwarebytes for Android.  Depending on your operating system, Real-Time Protection can block malware, exploits, ransomware, or malicious websites.  To confirm Real-Time Protection is on or off, open the Malwarebytes application on your…
fgil
Windows Activation Mac Activation Android Activation   Activating Malwarebytes for Mac enables Premium features such as Real-Time Protection.  To activate Malwarebytes for Mac Premium, have your Premium license key ready and follow the instructions below.     Your license key is located in the order confirmation email that was sent to you…
asmith
If you have the Premium version of Malwarebytes for Windows, Malwarebytes for Mac or Malwarebytes for Android, you can turn Real-Time Protection on or off.  You may find it helpful to turn off protection if you are experiencing an issue using another application or file on your device.  If you turn off any Real-Time Protection modules, we…
jyamada
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dshull
As of Malwarebytes for Windows v3.5 release, Ransomware Protection is no longer supported on Windows XP and Vista operating systems.  Windows XP and Vista do not have the technology necessary to run Ransomware Protection.    If Malwarebytes for Windows is installed on a computer with a Windows XP or Vista operating system, Malwarebytes for…
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