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aprobert
Click to view contentLearn techniques for troubleshooting the Malwarebytes' Discovery and Deployment Tool. This article covers the sequencing and processes of installation, then provides diagnostic tips using commonly available commands built into Windows.   Choosing a deployment tool If using a pre-existing generic deployment tool for MSI packages, then it is…
jgolomb
Click to view contentMalwarebytes updated our cloud platform on April 18, 2019.   New Features Malwarebytes Endpoint Protection and Response: Endpoint Isolation now supports the ability to add a custom image to the isolation lock screen message, allowing IT and security teams to further customize the experience for end-users.   Improvements Malwarebytes Endpoint…
jyamada
The Malwarebytes cloud platform is comprised of several components that enhance the security of your network, your endpoints, and your users, without the need of a local server.  The purpose of this guide is to help you use the Malwarebytes could platform. This guide is specifically for a Malwarebytes managed solution.  Standalone product…
jross
If the Malwarebytes Endpoint Agent is installed on Windows Server 2008, it may fail to register with the Malwarebytes cloud platform.   When the Malwarebytes Endpoint Agent fails to register, the following error appears in the logs:    The client and server cannot communicate, because they do not possess a common algorithm.   Cause The…
rsullinger
Click to view contentIssue Occasionally the Malwarebytes endpoint agent service MBEndpointAgent may not start when the computer is booted up. This article provides options to ensure reliable startup by a Malwarebytes policy setting and additionally batch file or GPO setting.   Resolution Allow services additional time to startup This setting gives all Windows…
vbariteau
Click to view contentThis article guides you through deploying the Malwarebytes Firefox browser extension to your endpoints using Group Policy in a business environment. You can add the extension to protect your Firefox browser by downloading from the Firefox Add-ons page. This works for individual users, but Group Policy is required to deploy an extension to a large…
aprobert
Click to view contentTo verify a Malwarebytes Endpoint Protection is running, you can download and run the ServiceStatus.cmd script on the endpoint.   Download and run Service Status script Download the attached script zip file and extract ServiceStatus-x.xx.cmd.txt to the endpoint computer. Rename the file to be ServiceStatus-x.xx.cmd  Administrator privileges are…
vbariteau
Click to view contentThis article guides you through deploying Google Chrome extensions to your endpoints using Group Policy in a business environment. You need the Enterprise version of google chrome for this process: https://cloud.google.com/chrome-enterprise/browser/download/    You can add the Malwarebytes Browser Extension to protect your Chrome browser by…
jyamada
For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life OS April 2019 Active 4/18/2019 March 2019 Active 3/21/2019 4/18/2019 4/18/2019 4/18/2020 January 2019b Active 1/31/2019 3/21/2019 3/21/2019 3/21/2020 January 2019a Active…
jyamada
For definitions of dates and impact to support, refer to the Malwarebytes Product Lifecycle policy.   Version Status GA Date End of Sale End of Maintenance End of Life OS April 2019 Active 4/18/2019 March 2019 Active 3/21/2019 4/18/2019 4/18/2019 4/18/2020 January 2019b Active 1/31/2019 3/21/2019 3/21/2019 3/21/2020 January 2019a Active…
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