• Default Malwarebytes Management Console user name and password

    The first time you install the Malwarebytes Management Console, a default user name and password are configured for you.   To log in, enter the following: User Name: Admin Password: (blank)   Afte...
    drossler
    last modified by jgolomb
  • Install Malwarebytes Management Console on computer outside Management Server

    Prior to installing the Malwarebytes Management Console, please refer to the Malwarebytes Management Console Administrator Guide  to see the System Requirements.   To install the Malwarebytes Managemen...
    drossler
    last modified by jgolomb
  • Send commands to multiple Managed Client using Malwarebytes Endpoint Security

    To send commands to more than one Managed Client using the Malwarebytes Management Console, you may either: Hold down the Ctrl key and click the Managed Clients you want to send the command to. Once you have selected...
    drossler
    last modified by jgolomb
  • Unable to disable policy in Malwarebytes Management Console

    If any clients are currently assigned to a policy, that policy cannot be disabled.  To resolve this, assign the clients to another policy, at which point the policy can be disabled.
    drossler
    last modified by jgolomb
  • Configure the Management Console to connect to a Syslog server

    To connect your Management Console to connect to a Syslog Server, you will need to have at least version 1.6.0 of the Malwarebytes Management Console. Upgrade the Malwarebytes Management Console Once you've installed...
    drossler
    last modified by jgolomb
  • Export data from Malwarebytes Management Console to a file

    Data from various areas of the console can be exported to a CSV file by right-clicking anywhere in the following areas – Threat View grid Client View grid Security Logs tab System Logs tab   Data is ex...
    drossler
    last modified by jgolomb
  • Malwarebytes Breach Remediation (Mac) Command Line Administrator Guide

    Malwarebytes Breach Remediation is designed to allow business users to detect and remove malware from endpoints. It is built upon the power of our Malwarebytes Anti-Malware anti-malware client.   Implementation ...
    jyamada
    last modified by jgolomb
  • Malwarebytes Breach Remediation (Mac) Administrator Guide

    Malwarebytes Breach Remediation is an application for Mac OS X designed to remove malware and adware from your endpoint. It is very simple to use, and for most problems, should clean up your system in less than a minu...
    jyamada
    last modified by jgolomb
  • Submit a business support ticket

    Go to support.malwarebytes.com. Click on Business. Scroll down the page and click Contact Business Support. Choose the option from the list that best describes the issue you are having. Fill out the form a...
    drossler
    last modified by jgolomb
  • Malwarebytes for Mac (Business) Product Lifecycle

    Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes 3.5 Active 11/20/18   Additional informationMalwarebytes Product Lifecycle policy
    jyamada
    last modified by dpier
  • Malwarebytes Anti-Exploit for Business Product Lifecycle

    Version Status GA Date End of Sale End of Maintenance End of Life Supported OS Changes 1.12.2.147 Active 01/09/19 1.12.2.141 Active 12/06/18 01/09/19 01/09/19 01/09/20 1.12.2.124 Active 09/05/18 12/06/18 12/06/18...
    jyamada
    last modified by dpier
  • Configure Malwarebytes Endpoint Protection Windows server roles

    Malwarebytes Endpoint Protection supports all stock Windows Server Operating Systems from 2008 through 2016 and variants thereof, all in our real-time protection modules; Web Protection, Anti-Exploit, Anti-Malware, an...
    jgolomb
    last modified by jgolomb
  • Configure Malwarebytes Endpoint Security Windows server roles

    Malwarebytes Endpoint Security supports all stock Windows Server Operating Systems from 2008 through 2016 and variants thereof, all in our real-time protection modules; Web Protection, Anti-Exploit, Anti-Malware, and ...
    jyamada
    last modified by jgolomb
  • Malwarebytes cloud platform update - January 10, 2019

    Malwarebytes performed a maintenance update to our cloud platform on January 10, 2019 at 8:00PM EST / 5:00PM PST.    New Features: Single-Sign-On (SSO) support for Active Directory Federation Services (ADFS)...
    jyamada
    last modified by jyamada
  • Report false positive found with Malwarebytes business products

    To report a false positive found with either Malwarebytes Endpoint Security or Endpoint Protection and Response products, submit a Support Ticket. A support agent will then reach out to you with further inst...
    drossler
    last modified by jgolomb
  • Malwarebytes cloud platform exclusions list

    If you are using additional security software alongside the Malwarebytes cloud platform, there are some recommended exclusions you should put in place.  Exclusions help prevent your security software from co...
    drossler
    last modified by jgolomb
  • Add exclusion to Anti-Malware for Business as an unmanaged client

    To stop Malwarebytes Anti-Malware for Business from blocking a file or program, follow the instructions below. Add file or folder to Anti-Malware Ignore List Open Malwarebytes Anti-Malware. Click the Ignore Li...
    drossler
    last modified by jgolomb
  • Malwarebytes Endpoint Security logs

    The Malwarebytes Management Console and Managed Client collect logs which helps with administration and diagnostics. Business Support may request these logs in order to isolate and troubleshoot issues with M...
    drossler
    last modified by jgolomb
  • Malwarebytes Management Console TLS support

    The Malwarebytes Management Console requires TLS 1.0 for initial installation. To successfully setup the Management Console, temporarily enable this protocol to perform the installation. Configure TLS 1.1 and 1.2 af...
    djacobson
    last modified by jgolomb
  • Collect Malwarebytes Endpoint Agent diagnostic logs

    If a local machine is encountering issues with the Malwarebytes Endpoint Agent, our Support team may request diagnostic logs to help troubleshoot the issue.  To collect Endpoint Agent diagnostic logs from a ...
    rsullinger
    last modified by jgolomb