• Update managed or unmanaged Malwarebytes for Business clients

    We recommend updating your Malwarebytes Anti-Malware and Anti-Exploit clients to improve your endpoint's protection, add new features, or fix known issues.  If you've installed the Malwarebytes Management Co...
    drossler
    last modified by jyamada
  • Create an installation package for Malwarebytes Endpoint Security

    The Malwarebytes Management Console can create an installation package to install managed clients on your endpoints.  An installation package is a set of files used to install an application.&...
    drossler
    last modified by asmith
  • Manually add an endpoint to Malwarebytes Cloud console

    To manually add an endpoint to the Malwarebytes Cloud console, download the Malwarebytes Endpoint Agent installation file and run the installation file on the endpoint.   Malwarebytes provides endpoint installer...
    drossler
    last modified by josaham
  • Enable or disable Malwarebytes Anti-Exploit for Business

    Malwarebytes Anti-Exploit prevents exploit kits from taking advantage of vulnerabilities in an application or system. If given the opportunity, exploits can expose your endpoints to malware.   To enable or ...
    drossler
    last modified by jyamada
  • Download the Malwarebytes Discovery and Deployment Tool

    The Malwarebytes Discovery and Deployment Tool is a utility for Malwarebytes Endpoint Protection and Malwarebytes Incident Response that identifies computers on your network and installs Malwarebytes Endpoint Agents o...
    jross
    last modified by jyamada
  • Malwarebytes cloud platform update - April 26, 2018

    Malwarebytes is scheduled to update our cloud platform on April 26, 2018 at 3:00pm EDT / 12:00pm PDT.  No system downtime is expected during this update.  We want to take a moment to familiarize you with the...
    jyamada
    last modified by jyamada
  • Backup or restore the Malwarebytes Management Console database

    To backup or restore the Malwarebytes Management Console's program and configuration files, use the Data Backup and Restoration tool.  We recommend backing up the Malwarebytes Management Console before you M...
    drossler
    last modified by asmith
  • Malwarebytes cloud platform minimum specifications

    To see the minimum specifications for the Malwarebytes cloud platform, refer to the Malwarebytes Administrator Guide, Before You Begin section.  The Malwarebytes Administrator Guide includes requir...
    rsullinger
    last modified by jyamada
  • Malwarebytes Management Console unable to verify license key

    When attempting to activate your license key in the Malwarebytes Management Console, the following error appears:   Unable to contact server to verify your license key.  Please check your connection.   ...
    drossler
    last modified by jyamada
  • Malwarebytes cloud platform update - April 12, 2018

    Malwarebytes updated our cloud platform on April 12, 2018 at 8:00PM EST / 5:00PM PST.  As a customer of this platform, we want to take a moment to familiarize you with the changes that are about to become availab...
    jyamada
    last modified by jyamada
  • Malwarebytes Management Console Administrator Guide v1.8

    Malwarebytes Management Console (MBMC) is a local server application included with Malwarebytes Endpoint Security.  The Malwarebytes Management Console is responsible for facilitating the installation, maint...
    jyamada
    last modified by asmith
  • Malwarebytes Business products and other security vendors

    Malwarebytes Business products are designed to work side-by-side with other security vendor applications.  There are incidents where another vendor's security application is interfer...
    jyamada
    last modified by jyamada
  • Create a Sysprep image to install Malwarebytes managed client

    To include Malwarebytes managed client on a Sysprep, clone, or master image, you need to create the base image in a specific way.     When installing a Malwarebytes managed client, the endpoint reaches out ...
    drossler
    last modified by jyamada
  • PUP and PUM FAQs for business customers

    Malwarebytes business software detects Potentially Unwanted Programs (PUPs) and Potentially Unwanted Modifications (PUMs).  PUPs and PUMs are not considered malicious, but they may have undesirable effects t...
    klatimore
    last modified by jyamada
  • Configure Malwarebytes Cloud Console to ignore PUPs or PUMs

    By default, the Malwarebytes Cloud Console does remove Potentially Unwanted Programs (PUPs) or Potentially Unwanted Modifications (PUMs) automatically.  To configure the Malwarebytes Cloud Console ...
    jyamada
    last modified by jyamada
  • Malwarebytes keeps detecting the same PUP

    You have removed a Potentially Unwanted Program (PUP) but Malwarebytes keeps detecting the same PUP.  The user's device may be reinfected via a browser synch with another device or rootkit infection.   ...
    jyamada
    last modified by jyamada
  • Group Policy registry keys detected as Potentially Unwanted Modifications

    After a threat scan, your Malwarebytes for Business software detects Group Policy registry keys as Potentially Unwanted Modifications (PUMs).   Cause If you have a Group Policy enforced on your net...
    jross
    last modified by jyamada
  • Issue deploying Endpoint Protection on macOS High Sierra

    Apple has made changes in macOS High Sierra that affects the ability to deploy software using kernel extensions in the enterprise.  Malwarebytes Endpoint Protection for Mac uses a kernel extension to deploy endpo...
    asmith
    last modified by jyamada
  • Use Process Monitor to create real-time event logs

    Process Monitor, also shortened to ProcMon, is a Windows tool designed to help log issues with an application on your computer.  With Process Monitor, you can observe, view, and capture Windows file sys...
    jross
    last modified by jyamada
  • [B2B] MBMC database and agent log cleanup tool

    This tool will clean the C:\ProgramData\sccomm\txthrlog directory on all online end points. This should be run from the MBMC server, must be for customers with embedded databases. If the tool is just double clicked, i...
    vbariteau
    last modified by vbariteau