• Malwarebytes Cloud Console Administrator Guide

    The Malwarebytes cloud platform is comprised of several components that enhance the security of your network, your endpoints, and your users, without the need of a local server.  The purpose of this guide is to h...
    jyamada
    last modified by jgolomb
  • Malwarebytes cloud platform update - October 18, 2018

    Malwarebytes updated our cloud platform on October 18, 2018.  As a customer of this platform, we want to take a moment to familiarize you with the changes that are about to become available.   With this lat...
    jyamada
    last modified by jyamada
  • Collect Malwarebytes Endpoint Security logs on an unmanaged client

    If a local Windows machine encounters issues with Malwarebytes Anti-Malware, Anti-Exploit, or Anti-Ransomware products, our Business Support team may request diagnostic logs to provide assistance. This article sh...
    jgolomb
    last modified by jyamada
  • Windows script to display Malwarebytes Endpoint Protection Agent Health and Service Status 

    To verify a Malwarebytes Endpoint Protection is running, you can download and run the ServiceStatus.cmd script on the endpoint.   Download the attached script ServiceStatus.cmd.txt to the endpoint comp...
    aprobert
    last modified by aprobert
  • Malwarebytes On-Prem MBES Excel Addin - data export and reporting

    Download the latest Malwarebytes On-Prem Excel Addin Installer   What's This? The Malwarebytes On-Prem MBES server collects a rich set of information from the endpoints and a common request we get is to turn thi...
    lwei
    last modified by jgolomb
  • Configure Malwarebytes endpoint agents in Windows Action Center

    You may have noticed an icon in your system tray with a red X superimposed over an white flag. That is a status indicator for the Windows Action Center, which tells you when your computer has a security issue that nee...
    rsullinger
    last modified by jyamada
  • How do I add users to the Malwarebytes cloud console?

    Adding users to the Malwarebytes cloud console initially must be done using the administrator account. Once the administrator has access to the Malwarebytes cloud platform, they may extend invitations to others v...
    rsullinger
    last modified by jyamada
  • Malwarebytes Cloud Endpoint Removal tool

    What's This? The Malwarebytes Cloud Endpoint Removal tool is a Windows command-line utility to bulk remove endpoints that have not been active for selected period of time.   Requirements The tool is a Windows com...
    lwei
    last modified by lwei
  • Malwarebytes Cloud Excel Addin - data export and reporting

    Download the latest Malwarebytes Excel Addin Installer Download sample PDF summary report Download sample HTML summary report   What's This? The Malwarebytes Cloud server collects a rich set of information f...
    lwei
    last modified by lwei
  • Products available for sale by Malwarebytes Techbench partners

    As a Malwarebytes Techbench partner, you can purchase and resell a variety of Malwarebytes software to home and business users. Partners get exclusive discounts when purchasing Malwarebytes license...
    asmith
    last modified by jyamada
  • How to collect Managed Client Logs

    Sometimes the support agent will request Managed Client logs to look into the issue further. You can collect all of a Managed Client's local logs at once using the Collect Client Log tool. This tool col...
    drossler
    last modified by jgolomb
  • How do I collect the Management Server Logs?

    Sometimes the support agent will request Management Server logs to look into the issue further. To collect these logs, please follow the instructions below.    Windows Server 2008:  Go to Start > Al...
    jross
    last modified by jgolomb
  • Buy Malwarebytes licenses for your customers

    To buy licenses as a Malwarebytes Techbench partner, log in to the Malwarebytes 2Checkout Reseller Portal to buy licenses.  If you have not signed up for Malwarebytes Techbench apply at Malwarebytes Tec...
    asmith
    last modified by jgolomb
  • Malwarebytes recommended configuration and support for Windows server roles

    This article applies to the Malwarebytes on-premise corporate solution Malwarebytes Endpoint Security and cloud-based corporate solution Malwarebytes Endpoint Protection.   Malwarebytes supports all stock Window...
    jyamada
    last modified by jgolomb
  • Protect your network from Emotet Trojan

    Emotet is a banking Trojan that can steal data by eavesdropping on your network traffic.  Its goal is to steal user credentials.  Emotet is commonly spread by email, both using infected attachments as well a...
    asmith
    last modified by jyamada
  • Malwarebytes Management Console Database Schema

    This document describes the Malwarebytes Management Console 1.8.0’s database schema.
    jgolomb
    last modified by jgolomb
  • How do I install Malwarebytes Anti-Malware for Business by script?

    First, please open the Malwarebytes Anti-Malware for Business 1.80 Administrator's guide, and go to page 7.   Here you will see a sample installation script: REM Assumes that Malwarebytes has not been installed...
    drossler
    last modified by jyamada
  • Add trusted IP address to Ignore List in Malwarebytes Anti-Malware for Business

    The Malwarebytes Anti-Malware for Business Ignore List allows you to exclude files, folders, registry keys and IP addresses from malware scanning. This article guides you through adding and removing IP addresses from ...
    drossler
    last modified by jyamada
  • Enable Context Menu for Managed Clients

    Issue When trying to scan an object by right-clicking on the file, the option to scan does not appear.   Cause Context Menu is disabled by the policy the endpoint is using.   Resolution Open up the Mana...
    jross
    last modified by jyamada
  • Malwarebytes Cloud - Prepare an image in VMWare Horizon

    Issue  VMWare Horizon does not support sysprep. Because of this, we agree with using VMWare’s recommendation and avoid using it for consistent cloning results. Please use these steps below to make sure the...
    rsullinger
    last modified by josaham