• What does my Techbench USB (legacy) come installed with?

    Your Techbench USB (legacy) will come with the following: Techbench USB (legacy) – a portable version of Malwarebytes Anti-Malware that can scan and remove threats automatically Malwarebytes Chameleon – ...
    drossler
    last modified by jyamada
  • How do I repair a Techbench USB (legacy) that is not physically damaged?

    To repair a Techbench USB (legacy) that is not physically damaged (will not launch, has been formatted, or similar): Insert your Techbench USB (legacy) into a computer Backup any accessible data Format the drive us...
    drossler
    last modified by jyamada
  • How do I run a scan with Malwarebytes Techbench USB (legacy)?

    To run a scan with Malwarebytes’ Techbench USB (legacy): Insert your Techbench USB (legacy) into the infected computer Run mbtechbench.exe from the Techbench USB (legacy) Check t...
    drossler
    last modified by jyamada
  • How do I run a scan with my Techbench USB (legacy) if there is malware preventing it from running?

    If you cannot run a Techbench scan because of malware: Launch Techbench from your USB Click More Click Launch Chameleon On the left, click a numbered Chameleon button until one opens a black co...
    drossler
    last modified by jyamada
  • How do I view logs from computers that have been scanned with Techbench USB (legacy)?

    To view the logs that are saved during Techbench USB (legacy) scans: Insert your Techbench USB (legacy) key into a computer Open the USB Drive in Windows Explorer Open the Logs folder  ...
    drossler
    last modified by jyamada
  • How do I reactivate Techbench USB (legacy) if my license changes or becomes corrupted?

    To reactivate your Techbench license due to a new or corrupt license: Insert your Techbench USB (legacy) into your computer Open the folders mbam -> Data -> License Delete...
    drossler
    last modified by jyamada
  • How do I return a Techbench USB (legacy) that has been physically damaged?

    To return a Techbench USB (legacy) that has been physically damaged: Open a Malwarebytes’ Business Support Ticket Include the following details in your ticket Cleverbridge Reference Number Windows Oper...
    drossler
    last modified by jyamada
  • How can I properly maintain my Techbench USB (legacy)?

    To properly maintain your Techbench USB (legacy): Always eject Techbench USB (legacy) before removing it from a computer Do not forcefully bend or pull on the drive Store your Techbench USB (legacy) in a safe locat...
    drossler
    last modified by jyamada