• Exclude Malwarebytes and Trend Micro OfficeScan XG

    We've identified incidents where Trend Micro OfficeScan XG conflicts with Malwarebytes Endpoint Security and the Malwarebytes cloud platform.  In some incidents, Trend Micro OfficeScan XG blocks install...
    rsullinger
    last modified by jyamada
  • Add exclusions to the Malwarebytes Management Console

    Your Malwarebytes software may block an item you trust, such as an application, registry key, IP address, or file.  If you do not want Malwarebytes to block an item, you can add the item to your exclusions. ...
    drossler
    last modified by jyamada
  • Upgrade to the latest version of the Malwarebytes Management Console

    To take advantage of new features and improvements, we recommend upgrading to the latest version of the Malwarebytes Management Console.  Upgrading the Malwarebytes Management Console does not interfere with...
    drossler
    last modified by jyamada
  • What are the prerequisites for deploying a client from the Management Console?

    The following prerequisites must be met for all Managed Clients (Endpoints) using the Malwarebytes Management Console: .NET Framework 3.5 Windows Installer 4.0 or higher File and Printer sharing enabled NetBIOS ...
    drossler
    last modified by asmith
  • Group Policy registry keys detected as Potentially Unwanted Modifications

    After a threat scan, your Malwarebytes for Business software detects Group Policy registry keys as Potentially Unwanted Modifications (PUMs).   Cause If you have a Group Policy enforced on your net...
    jross
    last modified by jyamada
  • How to Download and Install the Management Console

    Open video

    jyamada
    last modified by jyamada
  • How to recover from the faulty Web Protection update for business users

    Please click on the below link for updated instructions on how to resolve your issue based on the product you are running:  https://forums.malwarebytes.com/topic/220408-web-blocking-ram-usage-how-to-recover-corpo...
    jyamada
    last modified by jhudson
  • Malwarebytes Endpoint Security exclusions list

    If you have another vendor's security software on your computers, the software may interfere with Malwarebytes Endpoint Security.  To prevent interference between the other vendor's security software and Mal...
    drossler
    last modified by asmith
  • Move the Malwarebytes Management Console to another server

    If you need to replace the server running or want to move Malwarebytes Management Console to a new server, you can migrate the Malwarebytes Management Console.  Migrating the Malwarebytes Management Console ...
    drossler
    last modified by asmith
  • Malwarebytes Management Console unable to verify license key

    Activating your license key in the Malwarebytes Management Console produces the following error message: Unable to contact server to verify your license key.  Please check your connection.   Cause Your antiv...
    drossler
    last modified by asmith
  • Protect business endpoints from Meltdown and Spectre vulnerabilities

    On January 3, 2018, the Google Project Zero team reported they had discovered three variants of a hardware bug with important ramifications.  You can read their blogpost, Reading privileged memory with ...
    asmith
    last modified by asmith
  • Allow WMI through Windows Firewall

    After initiating a Client Push Install, one or more endpoints display the following error message: RPC server is unavailable. Please allow WMI through Windows Firewall.   Cause Your Group Policy's firewall d...
    drossler
    last modified by asmith
  • Malwarebytes Business Products Release History

    To see a list of all Malwarebytes Business products and their versions and updates, refer to the Release History page.   Additional information Upgrade to the latest version of the Malwarebytes Manageme...
    drossler
    last modified by jyamada
  • Install managed clients with Malwarebytes Management Console

    With the Malwarebytes Management Console, you can deploy, control, and manage Malwarebytes clients on your Windows endpoints.     Before you begin installing managed clients, verify your endpoints meet the ...
    drossler
    last modified by jyamada
  • Malwarebytes Management Console Administrator Guide v1.8

    Malwarebytes Management Console (MBMC) is a local server application that facilitates the installation, maintenance, and operation of Malwarebytes Anti-Malware and Anti-Exploit.  The Malwarebytes Management ...
    jyamada
    last modified by jyamada
  • Malwarebytes Endpoint Security .ZIP File Contents

    This document goes over the contents and installation files contained within the Malwarebytes Endpoint Security .zip file. Please consult the Administrator guides for more information about a specific Malwarebytes End...
    drossler
    last modified by asmith
  • How to export data from the Malwarebytes SQL database

    There is a command utility, BCP that is installed along with SQL Management Studio. It copies data out of an instance of SQL Server.   Here is some info on the utility: https://msdn.microsoft.com/en-us/library/ms...
    vbariteau
    last modified by vbariteau
  • "Partner transaction manager" error in Malwarebytes Management Console

    In the Malwarebytes Management Console, changing the Domain Query Account causes the following error message: The partner transaction manager has disabled its support for remote/network transactions. Exception from HR...
    asmith
    last modified by asmith
  • Backup or restore the Malwarebytes Management Console database

    The Data Backup and Restoration tool has the ability to backup the Malwarebytes Management Console's program and configuration files or restore existing backups.  Backup or restore your Malwarebytes Management Co...
    drossler
    last modified by asmith
  • Reports do not appear in Malwarebytes Management Console

    If your Malwarebytes Management Console is unable to display or preview Reports, you may see one of the following error messages: Error 1: Server Error in '/active' Application. The file '/active/reports/Summary...
    drossler
    last modified by asmith