• Windows script to display Malwarebytes Endpoint Protection Agent Health and Service Status 

    To verify a Malwarebytes Endpoint Protection is running, you can download and run the ServiceStatus.cmd script on the endpoint.   Download the attached script zip file and extract ServiceStatus.cmd.txt...
    aprobert
    last modified by aprobert
  • Configure Syslog in Malwarebytes Cloud Console

    In addition to the reporting available in the Malwarebytes Cloud Console, you can also send all threat-related events into your SIEM solution like Splunk, Qradar etc for security insights, compliance and visbility. T...
    bdemidov
    last modified by jgolomb
  • Export data with the Malwarebytes Cloud Excel Addin

    Download the latest Malwarebytes Excel Addin Installer Download sample PDF summary report Download sample HTML summary report   What's This? The Malwarebytes Cloud server collects a rich set of information f...
    lwei
    last modified by jgolomb
  • Deleting endpoints in Malwarebytes cloud platform

    Administrators can mark endpoints for deletion in the Malwarebytes cloud platform. This feature allows removal of a stale endpoint from the platform (and eventually database) and initiates un-installation of the ...
    jgolomb
    last modified by jgolomb
  • Malwarebytes keeps detecting the same PUP

    You have removed a Potentially Unwanted Program (PUP) but Malwarebytes keeps detecting the same PUP.  The user's device may be reinfected via a browser synch with another device or rootkit infection.   ...
    jyamada
    last modified by jgolomb
  • Group Policy registry keys detected as Potentially Unwanted Modifications

    After a threat scan, your Malwarebytes for Business software detects Group Policy registry keys as Potentially Unwanted Modifications (PUMs).   Cause If you have a Group Policy enforced on your net...
    jross
    last modified by jgolomb
  • Malwarebytes cloud platform update - November 29, 2018

      Malwarebytes updated our cloud platform on November 29, 2018.  With this update, we’re continue to improve our cloud platform for greater scalability and detection efficiency. These features also p...
    jyamada
    last modified by jyamada
  • Top Business KB Articles

    Upgrade the Malwarebytes Management Console Protect your network from Emotet Trojan Malwarebytes Cleanup Utility for business solutions Malwarebytes Cloud Console Administrator Guide Malwarebytes Management Con...
    jyamada
    last modified by jyamada
  • Malwarebytes Cleanup Utility for business solutions

    The Malwarebytes Support Tool Cleanup Utility removes Malwarebytes products, including their files, settings, and license information. To remove Malwarebytes business software from a Windows endpoint, download the Cle...
    asmith
    last modified by jgolomb
  • Malwarebytes Cloud Console Administrator Guide

    The Malwarebytes cloud platform is comprised of several components that enhance the security of your network, your endpoints, and your users, without the need of a local server.  The purpose of this guide is to h...
    jyamada
    last modified by jgolomb
  • Splunk Phantom Integration with Malwarebytes Cloud

    Download the latest Malwarebytes App for Splunk Phantom Download the Documentation   Introduction Splunk Phantom is a security orchestration platform. Phantom allows you to automate security tasks, as well as ...
    lwei
    last modified by jgolomb
  • Malwarebytes Cloud Skill for Amazon Alexa

    What's This? Voice assistants in general and Amazon's Alexa specifically have become ubiquitous in the home. Why not bring Alexa to the office as well? This Alexa Skill will connect to your Malwarebytes Cloud account ...
    lwei
    last modified by jgolomb
  • Malwarebytes Cloud Endpoint Removal tool

    What's This? The Malwarebytes Cloud Endpoint Removal tool is a Windows command-line utility to bulk remove endpoints that have not been active for selected period of time.   Requirements The tool is a Windows com...
    lwei
    last modified by jgolomb
  • Malwarebytes business solutions not starting on Windows machines

    Malwarebytes managed clients are not starting properly on some underpowered Windows 10 machines. The services also fail to restart or freeze, particularly when the user logs into Windows.   Environment The f...
    asmith
    last modified by jgolomb
  • Malwarebytes cloud platform not showing endpoint

    If you cannot find a Malwarebytes Endpoint Agent in the Malwarebytes cloud platform, it may be due to endpoints having outdated certificates. To confirm this, go to C:\ProgramData\Malwarebytes Endpoint Agent\Logs...
    vbariteau
    last modified by jgolomb
  • Malwarebytes Endpoint Agent not starting

    Issue Occasionally the Malwarebytes endpoint agent service may not start when the computer is booted up. We are currently working on a fix for this. As a temporary workaround until a permanent fix is released, please ...
    rsullinger
    last modified by jgolomb
  • Prepare an image in VMWare Horizon for Malwarebytes cloud platform

    Issue VMWare Horizon does not support sysprep. Because of this, we agree with using VMWare’s recommendation and avoid using it for consistent cloning results. Please use these steps below to make sure the images...
    rsullinger
    last modified by jgolomb
  • Configure Malwarebytes Endpoint Agent in Windows Action Center

    You may have noticed an icon in your system tray with a red X superimposed over an white flag. That is a status indicator for the Windows Action Center, which tells you when your computer has a security issue that nee...
    rsullinger
    last modified by jgolomb
  • Add Users to Malwarebytes cloud platform

    Adding users to the Malwarebytes cloud platform initially must be done using the administrator account. Once the administrator has access to the Malwarebytes cloud platform, they may extend invitations to others ...
    rsullinger
    last modified by jgolomb
  • Add exclusions to the Malwarebytes cloud platform

    You can exclude applications, files, registry keys, and IP addresses in the Malwarebytes cloud platform.  Exclusions help prevent your Malwarebytes software from detecting and quarantining trusted ...
    drossler
    last modified by jgolomb